Environmental Services Suspends shut offs for non-payments until April 30

Montgomery County Environmental Services will suspend water shut offs for non-payments amid the novel COVID-19 pandemic, beginning at the end of the business day Monday, March 16 until April 30.

While services will not be shut-off, customers will still be billed for water and wastewater services incurred during this time. Past-due balances will continue to accrue if payment is not made, which may result in service shut-off after the suspension is lifted.  

“We want to do our part to ensure people are safe and can stay in their homes during the COVID-19 pandemic, and postponing shut-offs is simply the right thing to do,” said Interim Director Matt Hilliard

Environmental Services administration has made the decision to close the front lobby area of its 1850 Spaulding Road location in Kettering at the end of the business day on Monday, March 16. This means in-person payments will be accepted online www.mcohio.org/water, over the phone 937-781-2688 or by using a drop box at one of the following locations:

  • Montgomery County Environmental Services, 1850 Spaulding Road, Kettering
  • Montgomery County Administration Building, 451 W. Third St., Dayton
  • Centerville Government Center, 100 West Spring Valley (behind building)
  • Moraine Government Center, 4200 Dryden Road (drive-up drop box)
  • Harrison Township Government Center, 5945 N. Dixie Drive (attached to building)

Permit applications will be accepted online at https://www.mcohio.org/departments/water_services/plumbers_resources.php. When an application is ready, an Engineering Tech will let the applicant know by email that the application is ready by phone or email. For more information about permits, call 937-781-2653.