Montgomery County will temporarily waive fees for water and sewer customers whose properties were damaged by the May 27, 2019 tornadoes.

These fees are for both residential and commercial properties including: emergency shut-off fee, trip charge fees, pull meter service fee, lost meter fees, late fees, and abandonment permit fee.

  • If your property is inhabitable and you are a Montgomery County customer; you will be billed up to the date prior to the tornado and all consumption and charges from Monday, May 27, 2019 forward will NOT be included on that current bill. Normal billing will resume for the next billing cycle.
  • If you are a County customer and your property is not inhabitable; you MUST call Montgomery County to obtain an abandonment permit and have services disconnected through the Permits Department.
  • Customers with properties deemed not inhabitable will not be charged a quarterly bill until reconnection is made. If a quarterly bill has already been paid, the account will be credited.