Hard Water

Hard water is caused by dissolved minerals such as calcium and magnesium, which can leave behind residue. Montgomery County water is softened to approximately 9 grains per gallon (157 mg/L), and many of our customers do not find it necessary to use a water softener.

Chlorine Taste or Smell
Chlorine kills bacteria and other pathogens that cause disease and is added to water systems to protect public health. Montgomery County drinking water consistently meets and exceeds all drinking water quality standards. However, if you dislike the taste of chlorine, you can:
    1. Install a filter.
    2. Fill a pitcher of water and let it sit for 2-3 hours. The chlorine will dissipate.
    3. Add fresh mint, lemon wedges, or fruit to your water.

Yellow or Brown Discoloration
Your water can become discolored by minerals that accumulate inside pipes. Iron is one such mineral, which can makes water appear yellow or brown. Discoloration often occurs when there is increased water flow, such as during a fire emergency or a water main break.

If your water is discolored, give the water system time to settle down. The minerals will dissipate eventually. You can check the water every half hour by running the bath tub faucet.

Do not wash laundry when the water is discolored. If you were doing laundry when the water became discolored, do not dry the laundry. Instead, leave the laundry wet and use a product such as Iron-Out or Rust-Out.

Report a Water Quality Concern
If you have any additional water quality concerns, please contact us at (937) 781-2666.