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Montgomery County Environmental Services is suspending all water shut-offs for non-payment until further notice. Please note that while services will not be shut-off during this time, customers will still be billed for water and wastewater services and past-due balances will continue to accrue if payment is not made. This may result in shut-off after the suspension is lifted. 

At this time, the lobby of our Spaulding Road office is be closed to the public. Bills can be paid online (below) or placed in the drop box (detail below). Permits can be applied for online at…/water_servi…/plumbers_resources.php.

Drop Box:
The drop box for water bill payments at the Montgomery County Administration Building has been relocated. The box can now be found on the side of the Montgomery County Administration Building off Vista View Drive, near the delivery dock. Additional signage has been put in place to assist constituents with the relocation. 

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You can also view your account information, past bills, and past water usage.

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For more information about our water and sewer rates, click here. To estimate your water bill for 2019 after the rate increase, use our online rate calculator. Make sure you have a current bill to input your water usage.

First-time Users:
 You will need an e-mail account to complete the registration process. You will also need your account number and cycle route number, which are located in the top-right corner of your current utility bill.  Click here to see where the account number and cycle number are located on a sample utility statement. 

Already Registered? LOG IN to make a payment on your utility bill or sign up for AutoPay. 

For your convenience, Montgomery County Environmental Services accepts the following forms of online payment: electronic checks, Mastercard, and VISA. 
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Need help paying your water bill? Get more information here.

Please visit our Frequently Asked Questions page for more information about water and sewer rates. For additional assistance, please contact Customer Service at 937-781-2688, Monday through Friday, 8 AM to 5 PM.

Due to the Public Health emergency our Customer Service department will have limited staff available to take your call. You may experience longer wait times than expected, we apologize for any inconvenience this may cause you.