I’ve had my backflow tested, why am I receiving a notice?

It’s likely that the tester did not submit the test information to us. Please contact your tester and have them submit their test via our Tokay online web portal.

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1. Why do I need a backflow device?
2. I received a letter to test my backflow, what do I need to do?
3. I received a 72-hour notice, what should I do?
4. I’ve had my water shut off, what do I do now?
5. I’ve had my backflow tested, why am I receiving a notice?
6. I’d like to disconnect the service attached to my backflow, can I do this?