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Please contact a certified tester to have your annual test completed. Once completed, your tester will be able to submit the report on our Tokay Web Test Portal.
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Backflow prevention devices protect plumbing systems and our public water supply by preventing backflow. All commercial properties and residential properties with hazards must have a proper backflow device installed.
On the front of this notice, the reason will be noted.
Email Backflow for more information.
If your water has already been shut off, please contact a licensed tester to schedule an appointment to test/repair the backflow device. Once scheduled, the plumber can email us with appointment details, and we will restore service to your address.
It’s likely that the tester did not submit the test information to us. Please contact your tester and have them submit their test via our Tokay online web portal.
If you’d like to disconnect the service attached to your backflow device, please call 937-781-2688 to schedule an appointment.