If you are unable to pay your bill on time, call our office at 937-781-2688 before the due date. You can also visit us in person at 1850 Spaulding Road, Kettering, Ohio 45432. Payment arrangements may be available if you have not had a history of returned checks, previously defaulted on arrangements, have not had a discharged bankruptcy, or had water service terminated for nonpayment. Arrangements are finalized in the office when the initial payment is made and future payment dates are scheduled to complete the plan. If you are a tenant, the property owner must also approve the payment plan.