Phone Calls & Visitation

Telephone Calls

Each resident may make one phone call during their orientation phase. Once the resident has successfully completed orientation, he/she is eligible to place phone calls. All phone calls from residents are collect calls or calling card calls.

Visitation Announcement

Effective May 15, 2023 wearing a mask is no longer required for family visitation, it is optional.

Effective June 20, 2023 children will be allowed to visit in person.

We continue to offer the Video Visitation option.

Additional Visitation Information

  • Residents are eligible for visits after achieving Phase 1, which takes approximately 30 days. If the resident identified you as an approved visitor, an orientation packet will be sent to you by email, or if the email is not available, by postal mail. The packet will explain how to schedule a visit and provide additional information.
  • Residents are permitted two adults per visit and all of their minor biological/legal children. At no time will more than two adults be permitted at one visit.
  • Adult visitors must show a photo ID. Children under 18 years of age must have some form of ID or birth certificate.
  • All who are visiting must be on the visitor's list as determined by the clinician and the resident.
  • All visitors must be dressed appropriately, i.e., shorts, skirts, or dresses must be knee-length or longer. No low-cut tops, muscle shirts, yoga pants, or see-through clothing. T-shirts with drug or alcohol logos or gang symbols will not be allowed.
  • Any child under the age of 18 must be accompanied by an adult, who must be on the visitation list.
  • Each visitor must have a picture identification credential and his/her name on the resident's approved visitation list, otherwise, you will not be allowed to visit.
  • If you are late for check-in time, no visit will be permitted.
  • Personal Property boxes will not be accepted at any time during visitation. The items may be mailed to the resident or dropped off at the facility Monday through Friday between 8:30 am and 4:30 pm at the Bldg.1 Entrance (on the left side of the parking lot). MonDay is closed on Holidays.
  • Please leave all purses, bags, wallets and other carry items locked in your car.
  1. Female Visitation Schedule
Day Check in Time for Visitation Visitation Time
1st and 3rd Saturday 2 pm to 2:20 pm 2:30 pm to 3:30 pm
 1st and 3rd Sunday 2 pm to 2:20 pm 2:30 pm to 3:30 pm
1st and 3rd Tuesday 6 pm to 6:20 pm 6:30 pm to 7:30 pm
  1. Male Visitation Schedule