Residential Customers

Montgomery County Environmental Services values you as a customer, and we want you to be satisfied with your water and sewer service. If you have questions about your bill, your meter, your customer account, or your water and sewer service, please feel free to call us and speak with one of our customer service representatives. Free interpretation service is available.Office Worker sitting at desk smiling.

  • Call Customer Service at 937-781-2688
  • 8 am to 5 pm, Monday through Friday
    Fax: (937) 781-2687
  • Report Main Breaks and Sewer Backups
    24-Hour Emergency Number: 937-781-2678
  • Pay Your Bill and View Water Usage History
  • Pay Bills in Person
    1850 Spaulding Road in Kettering, Ohio OR at 451 W. Third Street in Dayton, Ohio
    Monday through Friday: 8 am to 5 pm
    Closed on Federal Holidays