Residential Customers

Montgomery County Environmental Services values you as a customer, and we want you to be satisfied with your water and sewer service. If you have questions about your bill, your meter, your customer account, or your water and sewer service, please feel free to call us and speak with one of our customer service representatives. Free interpretation service is available.

• Call Customer Service at 937-781-26888 am to 5 pm, Monday through Friday
  Fax: (937) 781-2687
• Report Main Breaks and Sewer Backups
  24-Hour Emergency Number: 937-781-2678
• Pay Your Bill and View Water Usage History
• Pay Bills in Person
  1850 Spaulding Road in Kettering, Ohio451 W. Third Street in Dayton, Ohio
  Monday through Friday: 8 am to 5 pm
  Closed on Federal Holidays