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    Field Services

    Montgomery County Environmental Services
    Field Services
    1850 Spaulding Road
    Kettering, OH 45432

    24-Hour Emergency Number: (937) 781-2678

    Fax: (937) 781-2681

    Our field services group operates, maintains and improves Montgomery County's public water supply and sanitary sewer systems in accordance with the mission statement of Montgomery County Environmental Services.

    We coordinate closely with the City of Dayton to ensure a continuous supply of water. The average consumption for the entire system is 24.5 million gallons per day. 

    Field services is responsible for the ongoing maintenance and repair of the County's 12 water tanks, 10 pump stations and 12 wells. Our employees also maintain more than 1,120 miles of water lines, 9,200 fire hydrants, and 83,000 service connections to homes and businesses, and repair approximately 350 water main breaks every year.


    Frequently Asked Questions

    I have a question about my water/sewer service. Who do I call?
    If you have a question about water quality, water service, or sewer service, please contact our dispatcher at (937) 781-2678.

    I have a question about my bill. Who do I call?
    If you have a question about your bill, please contact Customer Services at (937) 781-2688.

    Why is my water discolored?
    Your water may become discolored due to emergency situations, such as a fire or water main break. During these events the flow of water through the water system increases, which may cause minerals that have accumulated in the pipes to become dislodged. One of those minerals is iron, which causes the water to appear yellow to dark brown.

    What do I do if my water discolored?
    If your water is discolored, give the water system time to settle down and check the water every half hour by running some in the bath tub. If it still appears to be discolored, do not use it to wash laundry. If you were doing laundry when the water became discolored, do not dry the laundry. Simply leave the water wet and purchase a product such as Iron-Out or Rust-Out in the laundry section of the grocery story.



    2014 Drinking Water Quality Report

    Montgomery County Environmental Services has once again met or exceeded all state and federal standards for drinking water. Read more about it in our annual Drinking Water Quality Report!


    2013-2015 Strategic Plan

    View our department's strategic plan − our roadmap to provide a better quality of life through our environmental services.