Phone - 937-781-2656
Fax - 937-781-2681

24 Hour Emergency Number
937-781-2678

Function Statement
To operate, maintain and improve Montgomery County's public water supply systems in accordance with the mission statement of Water Services.

Most Frequently Asked Question
The water may become discolored in an area due to emergency situations such as a fire or water main break. During these events the flow in the water system is increased which may cause minerals which have accumulated in the pipes to become dislodged. One of the minerals is iron which causes the water to appear yellow to dark brown. If this should happen, give the water system time to settle down, check the water every half hour by running some in the bath tub. If it still appears to be discolored do not use it to wash laundry. If you were doing laundry when the water became discolored - Do Not Dry the laundry - leave it wet and purchase a product such as Iron-Out or Rust-Out in the laundry section of the grocery story.

Hours  of Operation
Monday - Friday, 8:00 AM to 5:00 PM

Services and Programs
Field Services (Water Section) is composed of the following groups:

1. The Water supply group is responsible for the ongoing maintenance and repair of the County's 12 water tanks, 10 pump stations and 12 wells. They coordinate closely with the City of Dayton to ensure a continuous supply of water. The average consumption for the entire system is 24.5 million gallons per day. Most of this water is used in the southern suburbs where water consumption is 18.5 million gallons per day with summer time peaks of up to 34 million gallons per day.
2. The water distribution group is involved in maintaining the 1,120 miles of lines, the 9,200 fire hydrants, 17,000 valves, and the 78,000 service connections to home and businesses. The group repairs approximately 350 water main breaks annually.
3. The water meter group is responsible for the installation, maintenance and repair of the county's 53,000 meters.