• Residential Customers
  • Pay Water Bill
  • Business and Commercial Customers
  • Water Quality
  • Water Hardness, Taste and Color
  • Water Testing Services
  • Plumbers Resources
  • Water/Sewer Mainline Extensions
  • FAQs
  • About Us
  • Contact Us

    Residential Customers

    Water/Sewer Customer Service

    Our Customer Service group is responsible for billing and revenue collection for water and sewer services provided by Montgomery County Environmental Services.

    Call Customer Service
    (937) 781-2688
    8 a.m. to 5 p.m., Monday - Friday
    Fax: (937) 781-2687

    24-Hour Emergency Number: (937) 781-2678

    Pay Bills in Person
    8:00 a.m. to 5:00 p.m., Monday - Friday
    Closed on Federal Holidays
    1850 Spaulding Rd.,
    Kettering, OH
    OR 451 W. Third St., Dayton, OH

    Customer Service Phone Help Pay Bill

    How to Identify Our Employees

    RV/Septage Disposal

    Got Sewer Backups?
    Foundation Drain Disconnect Program

    Leak/Pool Adjustments

    New Customers Existing Customers

     MC Environmental Services WEB

    Our Mission: We manage water, wastewater, recycling, and solid waste
    Our Vision: To improve the quality of life through our environmental services




    2015 Drinking Water Quality Report

    Montgomery County Environmental Services has once again met or exceeded all state and federal standards for drinking water. Read more about it in our annual Drinking Water Quality Report!


    2014 Sanitary Sewer Overflow Annual Report

    This annual report is created to share information with the public about the operation and maintenance of our sanitary sewer system, and fulfills an Ohio EPA requirement.


    2013-2015 Strategic Plan

    View our department's strategic plan − our roadmap to provide a better quality of life through our environmental services.


    Residential Customers