Paying and Receiving Child Support
All payments are processed by Ohio’s Child Support Payment Central. Approved payments are processed within two business days. Under Ohio law, direct payments to the custodial parent are considered a gift.
Support recipients can get payments through an e-QuickPay Debit MasterCard or by direct deposit into their checking or savings account. The e-QuickPay card works like a regular debit card. For more information, go to www.E-QuickPay.com.
In Ohio, 74% of child support collections are received through income withholding, a process of taking funds directly from a parent’s income each pay period. Child support can be withheld from many sources including:
- Personal earnings
- Workers’ compensation
- Unemployment benefits
- Disability pay
Support can also be seized through lump sum orders, tax returns or financial institution garnishments. People who are self-employed, and not working as independent contractors, may request that support be withheld from their bank account.
Other Payment Options:
- Check to Ohio Child Support Payment Central, PO Box 182372, Columbus, OH 43218-2372. Please include your SETS number (10-digit case number beginning with “7”).
- Pay with cash, debit card, money order, certified check or personal check at our third floor payment window. Payments can be made Monday-Friday, 8 a.m. to 4:30 p.m.
- Debit card at www.expertpay.com
- Credit card at www.e-childspay.com
You can check payments 24 hours a day by calling the Interactive Voice Response system (IVR) at 1-800-860-2555. To obtain specific case information such as credit balance or arrears balance, users must enter their Social Security Number.
The TDD line (Telecommunications Device for the Deaf) is 1-866-500-3784. Parties can also view their accounts and print pay histories at our web portal.