Paying and Receiving Support

Paying and Receiving Child Support

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All payments are processed by Ohio’s Child Support Payment Central. Approved payments are processed within two business days. Under Ohio law, direct payments to the custodial parent are considered a gift.

Support recipients can get payments through an e-QuickPay Debit MasterCard or by direct deposit into their checking or savings account. The e-QuickPay card works like a regular debit card.  For more information, go to www.E-QuickPay.com.

In Ohio, 74% of child support collections are received through income withholding, a process of taking funds directly from a parent’s income each pay period.  Child support can be withheld from many sources including:

  • Personal earnings
  • Workers’ compensation
  • Unemployment benefits
  • Pensions
  • Disability pay

Support can also be seized through lump sum orders, tax returns or financial institution garnishments. People who are self-employed, and not working as independent contractors, may request that support be withheld from their bank account.

Other Payment Options:

  • Check to Ohio Child Support Payment Central, PO Box 182372, Columbus, OH 43218-2372. Please include your SETS number (10-digit case number beginning with “7”).
  • Pay with cash, debit card, money order, certified check or personal check at our third floor payment window. Payments can be made Monday-Friday, 8 a.m. to 4:30 p.m.
  • Debit card at www.expertpay.com
  • Credit card at www.e-childspay.com
Payment Information:

You can check payments 24 hours a day by calling the Interactive Voice Response system (IVR) at 1-800-860-2555. To obtain specific case information, users must enter their Social Security Number.

The TDD line (Telecommunications Device for the Deaf) is 1-866-500-3784. Parties can also view their accounts and print pay histories at our web portal.