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    Report Child Abuse & Neglect

    Basics of Reporting Suspected Abuse and Neglect

    shutterstock1Child abuse and neglect are problems that confront every community in Montgomery County. In fact, in the past few years we have averaged more than 3,500 investigations into abuse and neglect claims.

    If you have a suspicion that a child is being abused or neglected, we encourage you to call 224-KIDS (5437) to report it. You can remain anonymous, but our Call Center caseworkers prefer to get your name and contact number in case follow up questions arise. All calls are documented, and all callers are kept confidential by our staff.

    Regular business hours are 8 a.m. to 5 p.m., Monday through Friday, but emergency services are available 24 hours a day, seven days a week. Please keep in mind that you should call 9-1-1 for life-threatening situations.

    Call Center caseworkers will ask you a series of questions. Information we will request includes:

    • Names and addresses of the child and their parent, guardian or custodian
    • Description of the situation of concern
    • Alleged perpetrator’s access to the child
    • Child’s current condition and location
    • Names of other members of the household
    • Information regarding evidence of past injuries, abuse or neglect

    People in certain professions are mandated reporters, meaning they are required by law to report suspected abuse of neglect. Mandated reporters include:

    • Healthcare professionals
    • Teachers and school employees
    • Children Services agents
    • Social workers
    • Lawyers and agents of The Court
    • Therapists
    • Clergy
    • Child care workers

    Our agency’s goal is to help children remain with their biological families whenever possible. However, when parents are unable to provide a safe environment for their children, we are committed to prompt planning for out-of-home care. We’ll help the family make the needed changes so the children can return home as soon as possible.

    If your family needs resources to make it stronger, please reach out to us at 224-KIDS (5437). We will connect you with community partners who, like us, strive to help Montgomery County families.

    Abuse/Neglect Investigations



    Physical Abuse



    Sexual Abuse



    Emotional Abuse






    Medical Neglect



    Stranger Danger



    Total CA/N Investigations