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Community Survey

MONTGOMERY COUNTY SHERIFF'S OFFICE - CITIZEN SURVEY

I am always interested in hearing from the community about the services provided by the Montgomery County Sheriff's Office. This survey is one way citizens have to let me know how we are doing. Please take a moment to complete and return this questionnaire. I will use this information to help me provide the best possible service to the citizens of Montgomery County. Thank you for your help.

Sheriff Phil Plummer

 

If you have had more than one contact with the Montgomery County Sheriff's Office, please answer the following questions based on your most recent contact.

Please rate the performance of Regional Dispatch Center personnel you were in contact with recently. Excellent Good Poor Does Not Apply
1. Promptness of your call being answered by the call taker.
2. Courteousness and Professionalism of the call taker.
3. Questions asked to better define your location.
4. Questions asked to better define your problem.
5. Overall satisfaction with the service provided by the call taker.
 
Please rate the performance of the Sheriffs Office Personnel you were in contact with recently. Excellent Good Poor Does Not Apply
6. Deputies response time.
7. Professionalism and Courteousness of the deputy.
8. Deputies help in explaining how your complaint would be handled and what your responsibilities and alternatives might be.
9. Deputies concern in resolving your problem or complaint.
10. Overall, how would you rate the service provided by the responding deputy.
11. How would you rate the service provided by the detectives.
12. Overall, how would you rate the performance of the Sheriff's Office.
 
Please tell us how safe you feel in each of the following situations: Very Safe Safe Not Too Safe Not Safe at All
13. How safe do you feel in and around your neighborhood during the day.
14. How safe do you feel in and around your neighborhood during the night.
15. Overall, how safe do you feel when you travel throughout Montgomery County.
 
Comments, concerns, and suggestions for improvement:
 
Enter this code in the field below: 3219